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Whether you’re dealing with callbacks, unhappy customers, or low repeat work, we’ll help you tighten the follow up loop.

Turn Jobs Into Repeat Work

VisibleFeedback automatically texts or emails customers after every job.

  • Automated texts or emails post job
  • Catch issues before they go public
  • Reminders that drive repeat jobs
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visiblefeedback / All articles

1/10/2026
Best Pest Control Follow-Up Software: Features That Drive Retention
Most “follow-up tools” send messages. The best pest control follow-up software drives retention by closing the loop: check-ins, recovery, confirmation, and renewals.
pest-control
1/10/2026
Dispatch-Friendly HVAC Issue Inbox: Assignment + Escalation Rules That Work
A simple issue inbox model for HVAC dispatch: clear ownership, tight escalation triggers, and daily habits that keep response times low.
hvac
1/10/2026
Issue Tracking for Small Service Teams: Statuses That Prevent Problems From Slipping
A lightweight status flow that keeps customer issues visible, owned, and resolved—without needing a complicated ticketing system.
follow-ups
1/10/2026
The Post-Job Follow-Up Loop: A Simple System That Works
A one-tap follow-up loop that catches complaints privately, keeps customers happy, and drives repeat business and reviews.
follow-ups
1/10/2026
Routing Issues to the Right Person: Owner vs Manager vs Tech (Pest Edition)
A practical routing policy for pest control: what dispatch owns, what goes to a manager, and what should go to a tech—plus escalation triggers that prevent churn.
pest-control
1/10/2026
The “Saved Job” ROI Calculator: When Follow-Ups Pay for Themselves
A blunt ROI model: if follow-ups save even a handful of jobs or callbacks, $99–$199/month pays for itself.
retention
1/10/2026
Turning One-Time Jobs Into Repeat Work: Reminder Campaigns That Don’t Annoy People
The best reminder campaigns feel like customer service: timely, useful, and easy to act on—without spammy marketing energy.
marketing
8/13/2025
VisibleFeedback vs. Birdeye: Best Birdeye Alternative for Small Businesses
A practical, price-and-value comparison of Birdeye and VisibleFeedback.
reviews
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