No credit card needed!

Automated follow ups for service companies

Text or email every client after every job. Catch issues early, recover unhappy clients, and drive repeat revenue with smart reminders.

Send SMS & email follow ups that grow your business.

  • Send follow up texts and emails after every job
  • Catch and resolve issues before they hurtimpact your reputation
  • Recurring reminders that drive repeat jobs and referrals
Send My First Follow Up
Form to leave private review of a business Business dashboard showing private feedback and 5-star reviews
Your problem

The Follow Up Gap

After a job is done, most clients disappear until something goes wrong. The happy ones don’t always leave reviews or refer friends. The frustrated ones tell Google. Meanwhile, without a simple follow up process, small issues turn into callbacks, refunds, and lost repeat work. You're trying to protect your reputation and keep clients coming back, but staying on top of it manually never scales.

After a job, most clients disappear until something goes wrong. Happy customers don’t always leave reviews or refer friends, and frustrated ones go public. Without a simple follow up process, small issues turn into callbacks, refunds, and lost repeat work.

Frustrated owner
Our solution

Automated Job Follow Ups

VisibleFeedback automatically texts or emails clients after each job so you catch problems early and recover unhappy clients fast. Issues get routed to the right person so they can be resolved before they escalate. When things go well, you stay top of mind with smart reminders that drive repeat jobs and referrals, without awkward or pushy outreach.

VisibleFeedback texts or emails clients after each job so you catch problems early and recover unhappy customers fast. Issues get routed to the right person so they’re resolved before they escalate. When things go well, automated reminders keep you top of mind and drive repeat jobs and referrals.

Client using VisibleFeedback to leave private review on phone

Send the follow up

After each job, send a text or email in seconds, or automate it. No app needed for your clients.

Get a quick response

Clients leave feedback with the option to leave a comment or request a callback.

Close the loop

Instant alerts. Assign issues, track resolution, and send reminders that bring clients back.

Fewer callbacks. Faster fixes. More repeat work.

Businesses like yours are catching issues early and winning more repeat work. What are you waiting for?
No credit card required!

Everything You Need to Protect Revenue and Reputation

Post job follow ups

Send a text or email after each job, or automate it, so every client gets a quick checkin.

Instant alerts + routing

Get notified the moment something’s wrong and route it to the right person for fast resolution.

Track issues to resolution

Assign issues, add notes, update status, and make sure nothing slips through the cracks.

Smart recurring reminders

Schedule reminders so customers rebook before they forget: filters, tune ups, inspections, renewals, etc.

Make it match your brand

Add your logo, colors, and messaging so clients know it’s you, not a random survey.

Weekly summaries + trends

See what’s going well and what’s breaking, without digging through messages.

No Contracts, Simple Pricing

You get 14 days to try everything. No credit card needed. One saved job pays for it.

Enjoy 14 days of full access, no credit card required. One saved job pays for it.

Monthly
Annually
VisibleFeedback Icon

Standard

follow ups + visibility

$99$80
/month paid annually

Key Features

  • Email follow ups after every job
  • Customer list + CSV import
  • Email alerts
  • Weekly summary
  • Custom logo and banner image
  • 1 location, up to 5 users
VisibleFeedback Icon

Pro

BEST VALUE

retention + revenue

$199$175
/month paid annually

All standard features +

  • Recurring reminders to drive revenue
  • Reminder templates + 1 click reuse
  • SMS follow ups & alerts*
  • Assignment of issues + status tracking
  • One click "Ask for a review" follow up
  • Up to 3 locations, up to 25 users

* Includes 500 SMS/month. Extra SMS: $0.08 each.

Check out our business insights

HVAC
Plumber
Pest Control
Cleaning
Electrician
Roofing
Landscaping
Photo by Isaac Smith on Unsplash

The Reminder Revenue Playbook: How Service Businesses Turn One-Time Jobs Into Recurring Revenue

Every completed service job is a future revenue opportunity — if you remind the customer at the right time. This is the playbook for turning one-time work into recurring revenue through smart, automated reminders.

Photo by Jason Goodman on Unsplash

The Feedback Loop: How Smart Service Businesses Turn Customer Opinions Into Revenue, Reviews, and Retention

Customer feedback isn't just for surveys and suggestion boxes. When captured at the right moment and routed correctly, it becomes your most powerful tool for preventing bad reviews, improving operations, driving repeat business, and growing revenue.

Photo by charlesdeluvio on Unsplash

The Complete Guide to Post-Job Follow-Ups for Service Businesses

The definitive guide to building a post-job follow-up system: why it matters, how to time it, what to say, how to handle problems, and how to turn follow-ups into reviews, retention, and revenue.

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👋 Wait! Before You Go

Send your first follow up today! Catch issues early and drive repeat work.

No credit card required.