Austin Spaeth

1/10/2026

pest-control

Most pest control companies avoid asking for referrals because it feels awkward. The fix is timing and wording: ask right after a successful resolution (when the customer has relief), keep it short, and make the ‘yes’ easy. This article gives simple referral scripts for SMS, email, and in-person asks, plus a practical process: confirm the issue is resolved, send a quick thank-you, then ask for one introduction to a neighbor, friend, or family member. You’ll also learn what not to say (no guilt, no big ‘help us’ speeches), how to offer a small incentive without making it weird, and how VisibleFeedback can help by triggering referral asks only after a positive confirmation, tracking who referred who, and keeping the ask consistent across your team.