1/10/2026
HVAC
HVAC Review Requests (Done Right): When to Ask and What to Say
HVAC review growth without sketchy tactics: consistent asks, smart timing by job type, and simple scripts that don’t sound needy.
HVAC Review Requests (Done Right): When to Ask and What to Say
HVAC companies usually under-ask for reviews because they’re afraid of looking pushy—or they overcorrect and use shady gating tactics that feel manipulative. The clean approach is simpler: ask consistently, ask at the right time for each job type, and separate private feedback from public review invites. You can collect feedback quickly to catch problems early, but you shouldn’t filter who gets a review link based on rating. Instead, use timing rules: emergency repairs get a next-day review invite after the system proves stable, tune-ups get a 1–2 day invite, and installs get a 7–10 day invite after settling-time check-ins. This article gives a practical non-gated workflow, examples for repairs vs installs vs maintenance, and copy/paste SMS + email scripts that increase reviews while protecting your reputation. VisibleFeedback supports this by capturing one-tap feedback, speeding up recovery, and sending consistent review invites at the correct time—without the ‘intercept bad reviews’ vibe.