8/8/2025
Reviews
Preventing Bad Reviews
How to spot and fix issues before they turn into bad reviews.
Preventing Bad Reviews
Bad reviews don’t appear out of nowhere, they’re the result of small, unnoticed problems that stack up until a customer decides to make their frustration public. This article focuses on the often-overlooked reality that you might not see what’s happening inside your business because you’re too close to it. We’ll walk through how to identify blind spots, gather unfiltered customer perspectives, and fix small service or quality issues before they grow. From creating feedback loops your staff actually use, to monitoring the customer journey in real time, to using tools like VisibleFeedback for private issue resolution, you’ll learn how to prevent negative experiences before they become permanent marks on Yelp, Google, or anywhere else your future customers are looking.
Best Feedback Tools for Small Business Owners
A guide to the best customer feedback tools tailored for small business owners, with honest insights and practical recommendations.
Alternatives to Yelp Reviews
Explore better ways to collect customer feedback beyond Yelp, while still making Yelp work for your business.
Google vs. Yelp: Why You Need 5-Star Reviews on Both
Google and Yelp reviews both matter for local SEO and customer trust. Learn why ignoring one can hurt your business and how to manage reviews the smart way.
Why Guessing Costs You Sales: How Smart Retailers Use Feedback to Win in 2025
Learn retail feedback strategies that capture real-time insights, improve customer loyalty, and stop bad reviews before they start.
Retail Feedback Strategies: How to Collect Real-Time Insights and Improve Customer Experience
Learn the smartest retail feedback strategies to improve customer experience and drive sales.
Retail Feedback Done Right: How to Turn Casual Shoppers Into Loyal Fans
Use smarter retail feedback to improve experience, prevent churn, and grow reviews fast.
Retail Feedback That Actually Helps: How to Hear What Customers Aren’t Saying
Learn how to use customer feedback in retail to boost loyalty and prevent bad reviews.
Retail Feedback 101: How Customer Comments Are Secretly Driving (or Killing) Your Foot Traffic
One bad review can scare off dozens of customers. Learn how to stop it before it happens.